I am a user-centered design and research leader with extensive experience working analytically and intuitively in collaborative settings to understand, articulate, and innovate user experiences across a variety of touch-points, channels and industries.
What drives me? The desire to deeply understand the space I’m working in and the humans my work is intended to benefit so that I can affect positive change to a level of detail that can’t be achieved without that empathy.
Specialties? Triangulating research data (quant/qual/analytics, etc), experimental research methods, Design Thinking, user-centered design methods, agile, cross-functional collaboration, getting down to what is the real problem we’re trying to solve.
Favorite work environment? I love working with super smart and curious cross-functional partners who collaborate without ego and with the shared objective of creating the best experiences we can for our users across platforms and products.
Areas of interest include globalization/localization, and universal/accessible design.